Privacy policy

Last update: May 7, 2026

Couple Trends Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Couple Trends Store It is powered by Shopify technology, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with regard to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. When you use and access any of the Services, you confirm that you have read this Privacy Policy and understand the collection, use and disclosure of your information, as described in this Privacy Policy.

Personal Information We Collect or Process

By “personal information,” we refer to information that identifies or can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or has been anonymized so that it cannot be identified or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live and to the extent permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, telephone number and email address.
• Financial information including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, add to your cart, wish list or purchase, return, exchange or cancel, and your previous transactions.
• Communications with us including information you include in communications with us, for example when you submit a customer support check.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
• Through our service providers including when we hire them to activate certain technology and when they collect or process your personal information on our behalf;
• Through our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use personal information for the following purposes:

• Provide, Personalize and Improve Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, process orders, remember preferences and items of interest, send notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate any returns and exchanges, allow you to post reviews and create a personalized shopping experience, such as by recommending products related to your purchases. This may include using your personal information to better adapt and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or postal mail and to serve you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and purchasing experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. It is highly recommended not to share your username, password or other access details with others.
• Communications with You We use your personal information to provide you with customer support, respond to your communications, provide effective services and maintain a business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in civil citations, potential or actual litigation or other contentious legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, processing and shipping).
• With commercial and marketing partners to provide you with marketing and advertising services. For example, we use Shopify to deliver personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their privacy notices. Depending on where you live, you may have the right to instruct us not to share your information for the purpose of delivering targeted advertising and marketing based on your online activity across different merchants and websites. You can exercise your rights to actively opt out of these uses here
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or when you use social media widgets or login integrations.
• With our affiliates or otherwise within our group of companies.
• In connection with a business transaction, such as a merger or insolvency, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your personal information related to your access and use of the Services in order to provide and optimize the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as third parties who may be located in countries other than your place of residence, in order to provide and optimize the Services. Additionally, to help protect, grow and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, as well as other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, as well as other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you have, visit Shopify Consumer Privacy Policy . Depending on your place of residence, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may feature links to websites or other online platforms operated by third parties. If you follow links to websites that are not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those websites, including the accuracy, completeness or reliability of information found on those websites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation on its use by us or third parties. Our inclusion of such links does not, in itself, imply any validation of the content of these platforms or their respective owners or operators, except to the extent they are disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as these terms are defined in applicable law) personal information of individuals under the age of 16.

Security and Retention of your Information

Please be aware that no security measure is perfect or impenetrable, so we cannot guarantee “perfect security”. Additionally, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate confidential or sensitive information to us.

The period for which we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights set out below in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances and, in some cases, we may refuse your request to the extent permitted by law.

• Right of Access/Knowledge. You may have the right to request access to your personal information that we have in our possession.
• Right to Elimination. You may have the right to request that we delete your personal information that we have in our possession.
• Right to Rectification. You may have the right to request rectification of your personal information that we have in our possession.
• Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer that information to a third party, in certain circumstances and with certain exceptions.
• Right to Opt Out of the Sale or Sharing of Targeted Advertising. Depending on your location of residence, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising” as defined in applicable privacy laws. You can exercise your rights to actively opt out of these uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference sign enabled, depending on where you are located, we will automatically treat this as an opt-out request for the device and browser used to visit the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “DO NOT TRACK” signals that may be sent from your browser or device.
• Manage Communication Preferences. We may send you promotional emails, and you can actively opt out of receiving them at any time, using the unsubscribe option displayed in the emails we send you. If you actively opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any inherent rights, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We do not discriminate based on your exercise of one of these rights. We may need to verify your identity before processing your requests, to the extent permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to place orders on your behalf for the purpose of exercising your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that they are authorized by you to act on your behalf, so we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you would like to complain about the way we process your personal information, you can contact us using the contact details provided below. Depending on your place of residence, you may have the right to contest the decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as relevant, unless the data transfer takes place to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide a notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can call , send us an email at casaltrendstore@gmail.com or contact us via Avenida Paulista, 1250, São Paulo, SP, 01310-200, BR For the purposes of applicable data protection laws, we are the data controller of your personal information.